We want you completely happy with your website. Here's how our guarantee works.
The Guarantee
If you're not satisfied with your website within the first 30 days, we'll refund your setup fee – no questions asked.
What's Covered
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✅ Setup fee refunded (Premium: $99.95, Professional: $149.95, Business: $199.95)
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✅ First month hosting fee is non-refundable (you used the service)
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✅ Add-on purchases are non-refundable once delivered
How to Request a Refund
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Log in to your portal
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Go to "Support" → "Open Ticket"
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Choose "Billing" department
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Subject: "Refund Request – [Your Domain]"
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Explain briefly why you're requesting
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Submit
We'll process your refund within 3-5 business days.
We Want You to Stay!
Before you go, please tell us why you're unhappy. Often we can fix the issue and make you love your site. We've saved many customers this way!
