Introduction
PlainOHost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plainohost.com (the "Site") or use our services, including our $99.95 one-page website setup and $29.95/month hosting plans.
Please read this privacy policy carefully. By accessing or using our Site or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our Site and services:
Personal Information
When you order our services or contact us, we may collect:
- Contact Details: Name, email address, phone number
- Business Information: Business name, industry, website content
- Payment Information: Credit card details processed through secure payment processors (Stripe, PayPal)
- Service Details: Information about the website services you request
Automatically Collected Information
When you visit our Site, we may automatically collect:
- Technical Data: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, navigation paths
- Referral Data: Website that referred you to our Site
- Device Information: Device type, screen resolution
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To create and host your one-page website ($99.95 setup + $29.95/month hosting)
- Customer Support: To respond to your inquiries and provide technical assistance
- Payment Processing: To process payments for our services
- Service Improvement: To enhance our website design and hosting services
- Security: To detect and prevent fraudulent activity
- Marketing: To inform you about service updates (with your consent)
- Legal Compliance: To meet our legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
Trusted third parties who assist with:
- Website Hosting: Our premium hosting partners
- Payment Processing: Stripe and PayPal for secure transactions
- Email Services: For communication about your account
- Analytics: Google Analytics to understand Site usage
Legal Requirements
When required by law or to protect our rights, we may disclose information to:
- Law enforcement agencies
- Regulatory authorities
- Legal representatives
Business Transfers
In case of merger, acquisition, or asset sale, customer information may be transferred as a business asset.
Data Security
We implement robust security measures to protect your information:
- Encryption: SSL/TLS encryption for all data transmissions
- Secure Hosting: Enterprise-grade security for all hosted websites
- Access Controls: Limited access to personal data
- Regular Audits: Security assessments of our systems
While we strive to protect your data, no internet transmission is 100% secure. We retain your information only as long as necessary to provide our services.
Your Privacy Rights
Depending on your location, you may have rights including:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure of your data
- Restriction: Limit how we use your data
- Objection: Object to certain processing
- Portability: Request transfer of your data
To exercise these rights, contact us at support@plainohost.com. We may verify your identity before processing requests.
Cookies and Tracking
Our Site uses cookies to:
- Remember user preferences
- Analyze Site traffic
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13.
Policy Updates
We may update this policy periodically. Significant changes will be notified via email or a notice on our Site. The "Last Updated" date indicates when changes were made.
Contact Us
For privacy-related questions or requests:
- Email: privacy@plainohost.com
Last Updated: August 4, 2025