Article #103: Understanding Your Invoice & Billing Print

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We keep billing simple and transparent. Here's everything you need to know about paying for your PlainOHost services.

How Billing Works

  • Monthly Hosting Fee: $29.95/month (all plans)

  • One-Time Setup Fee: Varies by plan ($99.95–$199.95)

  • Add-On Services: Billed separately based on what you choose

Payment Methods We Accept

  • ???? Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • ???? PayPal

  • ???? Bank Transfer (ACH) – available upon request

When You're Billed

  • First invoice: Immediately after signup (setup fee + first month)

  • Recurring invoices: Automatically on the same day each month

  • Add-on purchases: Immediately when ordered

How to View & Pay Invoices

  1. Log in to your customer portal

  2. Click "My Invoices" in the menu

  3. Find unpaid invoices (they'll be marked in red)

  4. Click "Pay Now" and follow the instructions

Setting Up Auto-Pay

  • All invoices are set to auto-pay by default using your stored payment method

  • To change your payment method:

    1. Go to "My Details""Payment Methods"

    2. Add a new card or PayPal account

    3. Set it as your default

What If I Miss a Payment?

  • Day 1-7: Friendly reminder emails

  • Day 8: Service suspended (website goes offline)

  • Day 15: Account terminated (data may be deleted)

Pro Tip: Keep your payment method up to date to avoid interruption!


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